Ram Truck's Air Suspension Fails When Temperatures Dip Below Freezing

Key Points

  • Ram trucks' air suspension routinely stops working in temperatures below freezing.
  • Extra condensation in the compressor and air lines freezes and restricts air flow.
  • There's rumors that FCA made some changes to the air suspension system starting with the 5th generation trucks (2019+)
Console Message That Says Service Air Suspension Immediately, With Fake Ice on Top
Posted on
Author
Scott McCracken
Tagged
#suspension

Air suspensions are a wonderful upgrade in pickup trucks. When they work, that is.

Unlike traditional shock absorbers and coil springs that compress under heavy loads, an air suspension uses four bags of compressed air that can be filled to keep the truck riding higher and more evenly.

Even without extra weight, an air suspension has other advantages. Such as automatically adjusting the truck's height on the highway to increase fuel economy, or dropping down to a lower position when the truck is in park to make it easier to get in and out.

But those benefits come at the cost of complexity. Compressors, valves, solenoids, sensors, and electronic control modules all present a potential fail point.

And yet, the most complex issue of all is figuring out how Ram can continue to sell this upgrade to owners in cold weather climates that can't use it for half the year.

Ram Air Suspensions Don't Work in Cold Weather

If the outside temperature dips below freezing, there's a good chance Ram's air suspension will stop working. That's a big deal for people who live in places that have, oh what's it called ... WINTER.

When the air suspension stops working, it doesn't fail gracefully. It delegates the task of absorbing bumps and keeping your vehicle safely upright to four deflated rubber bags. And as you might imagine the ride quality sucks. That can also affect steering control and make the entire experience miserable.

Owners will stop using their very expensive trucks when it gets too cold outside because the alternative is to feel drunk or queezy after the ride.

But what is it about the cold air that the suspension doesn't like?

Frozen condensation in the compressor, valves, and lines

These cold weather areas aren't cold all year round, and the extreme temperature swings will create extra condensation in the compressor and air lines of the system.

As the temperature drops that moisture will freeze and restrict the flow of air or keep valves in a stuck position.

Road salt always causes problems and this case it's no exception

A longer term threat is the road salt used in cold weather areas. The salt can corrode fitting or air lines and cause leaks, but to be fair coil springs aren't a big fan of road salt either.

Here's the bottom line: If you live in an area where the temperatures routinely fall below freezing, talk to other owners. They'll probably tell you to not buy a Ram Truck with an air suspension system.

Design Changes in the 5th Generation Trucks?

There's rumors that FCA made some changes to the air suspension system starting with the 5th generation trucks (2019+). It's possible they exchanged the nitrogen based system for something else.

It's too early to tell if those changes made a difference.

Other Ways Air Suspensions Fail

If the air suspension is giving you problems above freezing temperatures, it could be due to one of these common issues:

  • Air compressor failure Most air comressors are filled with a processed nitrogren air mixture that has most of the moisture removed. But if the system leaks or is not proerly maintained mositure buildup can kill the compressor.
  • Valve or solenoid sticks Once again mostly due to any moisture. If a valve or solenide sticks it can over or under-inslate the air suspension system or potentially blow out a fuse along the way.
  • The air bag fails or ruptures Once an airbag loses it's ability to hold air it's just, well ... a bag. Even the best synthetic materials can dry out and crack over the years. And they're not cheap to replace.
  • Rusted out fittings or cracked plastic lines As mentioned above, road salt is good at destroying ice and just about everything else on the underbody of your truck.

Not Many Good Repair Options

Dealerships say Fiat-Chrysler (FCA) has generally been useless in offering solutions or help to service departments.

And there's not much hope for a recall because FCA can probably win the argument that it's not a safety issue. Although there are increasing reports that air suspension can stop working while the truck is in motion, and there are arguments to be made for how safe that is.

Unfortunately owners are left to hope their warranties might cover the cost of a new compressor which is, at best, a temporary fix. Or to pay out of pocket to replace the air suspension with a standard system with coil springs.

Lawsuits Regarding This Problem

Lawsuits about this problem have already been filed in court. Many times these are class-action suits that look to cover a group of owners in a particular area. Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements.

  • Christopher Heard and Jane Doe v. Fiat Chrysler Automobiles N.V.

    Air suspension problems have caused a class action lawsuit in Canada after vehicle owners alleged cold weather damages all kinds of components. The vehicles include 2013-2020 Ram 1500 trucks and 2013-2020 Jeep Grand Cherokee SUVs equipped with 4-corner air suspensions that allegedly fail in temperatures below freezing (0 degrees Celsius, 32 degrees Fahrenheit).

    Status
    pending
    Class Vehicles
    • 2013-2020 Ram 1500
    Class Members
    Canadian owners
    Location
    Alberta

Generations Where This Problem Has Been Reported

This problem has popped up in the following Ram generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

  1. 4th Generation 1500

    Years
    2012–2018
    Reliability
    11th of 11
    PainRank
    46.72
    Complaints
    934
    Continue Front 3/4 view of a 1500
  2. 5th Generation 1500

    Years
    2019–2020
    Reliability
    10th of 11
    PainRank
    14.2
    Complaints
    64
    Continue Front 3/4 view of a 1500

Further Reading

A timeline of stories related to this problem. We try to boil these stories down to the most important bits so you can quickly see where things stand. Interested in getting these stories in an email? Signup for free email alerts for your vehicle over at CarComplaints.com.

  1. The air suspension in the 4th and 5th generation Ram 1500 doesn't work in cold weather

    and that's a pretty big problem if you live in Canada where *checks notes* ... it gets cold.

    So it's no surprise that a class-action has been filed on behalf of Canadian Ram 1500 owners who didn't get the vehicles they paid for if the suspension is unavailable for half the year.…

    keep reading

What Owners Say About This Problem

I have vowed to my dealer that I will park my truck at the shop door every single time I see a warning on my dash telling me I can't raise or lower my truck. Or wake up to the 'drunk truck' sickness we are all too familiar with.

The dealer says there is nothing they can do to fix the suspension freeze up problem, that it is a factory problem and that the trucks with air suspension should not have been sold in cold climate places.

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA